Haku
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Developing a Service Design approach for a case company’s business operations systems and roadmap planning
(2024)
, the nature of collaboration among product teams, and the extent of user involvement in strategy and development. The objective of the thesis is to create a proposed operating model that enhances productivity and collaboration while adopting a user...
Mind the gap. The essentials and barriers in the phase of implementation of PPP-healthcare initiatives
(2023)
used to help describe the model. The focus areas are implementation and the business-to-business customer journey as applied. The research method of the empirical part of the thesis is an inductive qualitative, open theme interview, where...
